Lumah ("the App") is a mobile mental health application operated by Lumah ("we," "us," or "our"). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use Lumah.
By using the App, you agree to this Privacy Policy.
1. Information We Collect
We collect minimal personal data only as needed to operate and improve the App.
a. Account & Authentication
When you sign in using Apple Sign-In or Google Sign-In, we may receive:
- A unique identifier
- Your email address (unless you choose to hide it via Apple)
- Profile name if available
This authentication is managed via Supabase.
b. Mental Health & App Data
Personal mental health entries (such as notes or mood data) may be stored locally on your device or securely in the backend if you choose to sync data.
We do not use this data for advertising purposes.
c. Usage & Analytics
We may collect:
- Device type and operating system version
- Crash logs and error reports
- Anonymous usage statistics
This information is used to improve app stability and user experience.
2. How We Use Your Information
We use collected data to:
- Authenticate accounts and manage sessions
- Provide and maintain the App and its features
- Process subscriptions and premium access
- Monitor and improve app performance
- Respond to support requests
We do not sell or rent your personal information to third parties.
3. Payments and Subscriptions
Premium features are available through in-app purchases. Payments and subscription status are processed by RevenueCat, which works with the App Store and Google Play. We do not directly store your payment card information.
4. Third-Party Services
To operate the App, we rely on third-party services, including:
These providers process data according to their own privacy policies.
5. Data Storage and Security
We use industry-standard security measures, including:
- Encryption in transit (HTTPS)
- Secure cloud storage via Supabase
- Local device protections for data stored on your device
While no system can guarantee absolute security, we strive to protect your information.
6. Your Privacy Choices
You may:
- Access, update, or request deletion of your account data
- Revoke access from Apple or Google via your device settings
- Cancel subscriptions via App Store or Google Play settings
- Delete locally stored data by uninstalling the App
7. Children's Privacy
Lumah is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.
Continued use of the App after changes take effect constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at: